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Office Policies at Cardiovascular Consultants

Insurance and Patient AccountsOffice Policies at CVC

Cardiovascular Consultants is a Provider for the following insurance carriers.

  • America's Health Plan
  • Anthem Blue Cross
  • Beech Street
  • Cigna
  • Coventry (First Health)
  • Encompass
  • Focus
  • Formost (now MultiPlan)
  • Great West Healthcare
  • Health Alliance Medical Plans
  • Healthlink -- (PPO, Workers Compensation)
  • Healthlink HMO
  • Humana
  • Matrix -- Workers Compensation
  • Medicare Select Network
  • Mercy Health Plans
  • Metracomp Worker Compensation
  • Multiplan
  • National Providers Network
  • Private Healthcare Systems
  • ProAmerica (now MultiPlan)
  • Pronet
  • Region Employers Assistance Program
  • United Health Care
  • United Payor & United Providers (now MultiPlan)
  • USA Managed Care

If you have a question about whether Cardiovascular Consultants participates in an insurance plan, please ask at the time you make your appointment. It is your responsibility to provide us with accurate timely insurance information whether you are seen in the office or hospital setting. 

All insurance claims are filed as a courtesy. Your account is your responsibility. It is in your best interest to know your insurance benefit plan. Payment of co-pays and co-insurance amounts is expected at the time of service. 

We accept several methods of payment, cash, personal checks, money orders, Visa and MasterCard. Short-term payment plans are available in special circumstances and require an established payment arrangement. 

Our Patient Accounts personnel is available to discuss your insurance and payments needs. If you have no insurance, you are responsible for payment at the time of service unless prior arrangements have been made. Representatives are available to assist you between the hours of 8:30 am and 4:30 pm, Monday through Friday by calling (573) 651-0439.

 

Administrative Services and Medical Records

Requests for completion of Attending Physician Statements, Disability, and Specified Disease forms require a pre-payment of $35.00.  The forms can be brought or mailed to the office. Please allow 7 – 10 business days for completion of the form. 

CVC complies with Missouri Section 191.227, to set the handling and per page fees for medical records at $19.31 for handling and $.46 per page. Pre-payment is required.  

An authorization for the release of medical records is required to receive and send information.

 

Prescription Refills

Please do not wait till your medication runs out to request a prescription. We recommend that you call your pharmacist for refills a week in advance. Your pharmacist will coordinate your refill request with our office. Please call the office for written prescriptions. Allow 48 hours for refills or written prescriptions to be completed.

 

Lab and Test Results

Though most diagnostic imaging centers have testing results available within a few days, your CVC physician must review the results before the information may be released to you. CVC physicians are scheduled in the office two days a week. We will have the results available to you within 7 to 10 business days from when the test was performed. In most cases, the physician will request a nurse or medical assistant to give you the results.


Health Insurance Portability and Accountability Act (HIPAA)

Cardiovascular Consultants complies with the Federal Government’s mandated HIPAA requirements for patient confidentiality and privacy of healthcare information. Each patient is to review and acknowledge receipt of our HIPAA Privacy Practice. Patients may identify a representative on the HIPAA Acknowledgement that will allow Cardiovascular Consultants to discuss medical information with that individual.